ji96 Privacy Policy

This Privacy Policy applies to ji96 ("we", "us", "our"), the online gaming platform accessible at ji96.vu. It describes how we collect, use, store, and share personal information when you visit our website, create an account, or use any of our services — including fish games, live casino, casino slots, and sports betting.

ji96 operates exclusively for players in the Philippines. All services are provided in English (Philippines) and all financial transactions are conducted in Philippine Peso (PHP). This Policy is written with Philippine players in mind and reflects our commitment to handling your data with care and transparency.

By using ji96, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please discontinue use of the platform and contact us to close your account.

We collect personal information in several ways — directly from you during registration and account use, automatically through your device and browser, and from third parties involved in payment processing or identity verification.

We do not knowingly collect sensitive personal information such as racial or ethnic origin, religious beliefs, or health data unless specifically required for a legal obligation or responsible gaming assessment you initiate.

ji96 uses personal data only for legitimate purposes directly related to operating the platform and serving our players in the Philippines. The main purposes are:

• Account management — Creating, maintaining, and securing your ji96 account, including OTP-based login verification.
• Transaction processing — Processing deposits and withdrawals in PHP via GCash, Maya, and local bank transfers.
• Identity verification (KYC) — Verifying your age and identity as required to confirm you meet the 21+ eligibility requirement.
• Customer support — Responding to your queries, resolving disputes, and following up on account-related issues through live chat or email.
• Platform security — Detecting and preventing fraud, collusion, multiple accounts, and other activities that violate our Terms and Conditions.
• Legal compliance — Meeting applicable reporting, record-keeping, and anti-money laundering obligations.
• Responsible gaming — Monitoring for signs of problematic gaming behaviour and applying tools such as deposit limits or self-exclusion when requested or required.
• Service improvement — Analysing how players interact with the platform to improve game performance, navigation, and overall user experience.
• Marketing communications — Sending you information about promotions and offers on ji96, subject to your communication preferences and the right to opt out at any time.

Ji96 processes your personal data on the following legal grounds:

• Contract performance — Processing is necessary to fulfil our obligations under the Terms and Conditions you agreed to when registering, including managing your account and processing PHP transactions.
• Legal obligation — Some processing is required to comply with applicable Philippine laws, including identity verification and financial record-keeping requirements.
• Legitimate interests — We process certain data to protect the platform against fraud, maintain security, and improve our services, where these interests are not overridden by your privacy rights.
• Consent — For marketing communications and optional analytics, we rely on your consent, which you can withdraw at any time through your account settings or by contacting support.

ji96 does not sell your personal data. We may share it with trusted third parties only in the following circumstances:

• Payment processors — Philippine e-wallet and banking partners process transaction data necessary to complete your deposits and withdrawals in PHP. These partners handle data under their own privacy policies and applicable financial regulations.
• Identity verification providers — Third-party KYC service providers may process your identity documents to confirm eligibility. These providers operate under strict data processing agreements.
• Technology and hosting providers — Infrastructure partners who host and maintain the ji96 platform may have access to technical and usage data as part of their services, bound by confidentiality obligations.
• Legal and regulatory authorities — We may disclose data when required by law, court order, or to cooperate with a legitimate investigation by a competent Philippine authority.
• Business transfers — In the event of a merger, acquisition, or restructuring, player data may be transferred as part of that process, with appropriate notice provided to affected users.

All third parties who receive personal data from ji96 are required to handle it in a manner consistent with this Privacy Policy and applicable data protection obligations.

ji96 uses cookies and similar technologies to keep the platform running smoothly and to understand how players interact with it. Cookies are small text files stored on your device when you visit our site.

We use the following types of cookies:

• Essential cookies — Required for the platform to function. These include session cookies that keep you logged in and remember your in-session preferences. These cannot be disabled without affecting platform functionality.
• Analytics cookies — Help us understand which pages and games are most visited, how long sessions last, and where players encounter issues. This data is aggregated and not linked to your identity.
• Preference cookies — Remember settings you have applied, such as display preferences, so you don't have to re-apply them each visit.
• Security cookies — Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious transactions.

You can manage cookie preferences through your browser settings. Blocking essential cookies may prevent some parts of the platform from working correctly. For analytics and preference cookies, you can opt out without affecting core functionality.

ji96 retains personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law.

• Account data — Retained for the duration of your active account and for a period after closure as required by financial and legal record-keeping obligations.
• Transaction records — PHP transaction histories are retained for the period required under applicable Philippine financial regulations.
• KYC documents — Identity verification documents are retained for a legally mandated period following account closure.
• Support communications — Live chat transcripts and emails related to account issues are retained for a reasonable period to assist with follow-up queries and dispute resolution.
• Marketing data — Retained until you withdraw consent or opt out of communications, after which it is removed from active marketing lists.

When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule.

As a ji96 player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat or at [email protected].

• Right to access — You can request a copy of the personal data ji96 holds about you at any time.
• Right to correction — If any of your personal data is inaccurate or out of date, you can ask us to correct it.
• Right to deletion — You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to any overriding legal retention obligations.
• Right to withdraw consent — Where processing is based on consent — such as marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object — You may object to processing based on legitimate interests. We will assess whether our interests are overridden by your rights and respond accordingly.
• Right to data portability — Where technically feasible and legally required, you can request that your data be provided in a structured, commonly used format.

ji96 implements technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

• SSL/TLS encryption for all data in transit between your device and our servers.
• Access controls that limit internal access to personal data to staff with a legitimate need.
• OTP-based verification for sensitive account actions, including login from new devices and withdrawal requests.
• Regular security assessments of platform infrastructure and third-party integrations.
• Incident response procedures to address data breaches promptly, including notifying affected players where required.

While we take these measures seriously, no online platform can guarantee absolute security. You are also responsible for protecting your own credentials — use a strong, unique password and do not share your account details with anyone.

ji96 is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that an account has been registered by or for a minor, we will immediately suspend that account, delete the associated data, and decline any associated transactions.

If you believe a minor has registered on ji96, please contact us immediately at [email protected] so we can take appropriate action.

ji96 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify active players via their registered email address or an in-platform notification.

We encourage you to review this Policy periodically. Continued use of ji96 after any changes are posted constitutes your acceptance of the updated Policy. If you have concerns about any changes, please contact our support team before continuing to use the platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or how ji96 handles your personal data, you can reach us through the following channels:

• Live chat — Available 24/7 directly on ji96.vu. This is the fastest way to reach our support team.
• Email — Send your query to [email protected]. We aim to respond within 30 days for data-related requests.

When contacting us about a data rights request, please include your registered email address and a brief description of your request so we can locate your account and respond accurately.